For anything related to image background removal, please refer to the remove.bg website.

For anything relating to the add-in and its integration within PowerPoint, please contact BrightCarbon via our website.

Absolutely. Contact us to discuss your needs and ideas and we’ll be happy to help.

Enterprise customers may be interested in our BrandIn solution for creating on-brand presentations and checking them for brand consistency. We also provide our hugely-popular free BrightSlide add-in, which includes more than 50 productivity tools for presentation designers.

The free API previews are for personal use only - for commercial use credits must be purchased.

If you click remove background without credits, the add-in will give you the option to continue using a preview image or buy credits.

• Free previews produce a low resolution, 0.25MP image with the background removed.
• Personal use only, not for commercial use.
• You can use up to 50 free API previews a month using the add-in. You can view how many you have remaining by clicking the remaining credits button in the remove.bg menu and clicking ‘Dashboard’
• If you run out of previews in a month, you will have to top up credits to continue using remove.bg

Credits enable you to use remove.bg for full resolution cutouts in high quality, for personal and commercial use.

• Removing the background from 1 image uses 1 credit.
• Credits are available as pay as you go or subscription packages.
• You can view how many credits you have remaining and options to buy more as a subscription or pay as you go plan by clicking the ‘remaining credits’ button in the remove.bg add-in menu then ‘Dashboard’.

Yes, if you have paid for remove.bg credits. Refer the the remove.bg website for further information.

✅ PowerPoint [2019 onwards] for Windows [10 onwards] with VBA enabled.

❌ PowerPoint for macOS (due to a Microsoft limitation)

❌ PowerPoint Online (Office.JS add-ins are prohibited from accessing the file system)

Firstly, BrightCarbon likes to share our knowledge and skills with the presentation community. We host free masterclasses, have a free blog, provide free resources and even give away an amazing productivity add-in called BrightSlide.

Secondly, by creating an account with remove.bg BrightCarbon may receive a commission on any credits that you purchase. This helps pay for the developers who were involved in designing and developing this add-in.

We digitally sign the add-in and associated components with the latest EV (Extended Validation) code-signing certificate. This is issued to us by Sectigo, a global certificate authority. This guarantees that the product we publish reaches you unaltered. In addition, we scan the installer using Microsoft Defender and VirusTotal before we publish it to ensure it’s malware, virus and trojan free. Occasionally, some AV (Anti Virus) products falsely detect add-ins developed using VBA and we work with those companies to correct the situation quickly. If this happens, please contact us as soon an you can.

The BrightCarbon add-in doesn’t support adding a white background to a photo. It creates a transparent PNG from your selected image and uses that to send to remove.bg for background removal.

The PowerPoint add-in exports your selected image as a PNG to maintain transparency in the case you have a picture in a non-rectangular shape. That is then sent to remove.bg to remove the background and the resulting PNG image is inserted into the slide.

Remove.bg uses AI to remove backgrounds automatically. All photos that have a subject that is clearly meant to be the foreground are supported. For instance, most photos of people, products, animals, cars, and other objects work.

Before sending your selected image to the remove.bg service the add-in will check that it is no larger than 12MB. If it is, you will be prompted to allow the add-in to scale the image first.

We currently do not collect any data. We don't see the images you share with the remove.bg service nor collect any other kind of data from you or your PC.

The EULA is included within the installer. You can view it there and choose to accept or decline. Specific terms of service are applicable for the remove.bg service.

No. But you may need to check your organisation's IT policy before installing the add-in.

Yes you can. You can use the MSI installer to deploy the add-in to any group of users via your chosen MDM solution, such as Microsoft SCCM, InTune or M365 Cloud Admin. You will need to provide a remove.bg API key to those users so that they may log onto to your remove.bg account and gain access to the service.

No. The MSI installer can be used by individuals and IT administrators alike.

The installer adds two files to your PC as follows:

removebg.ppam - this is the main add-in component for PowerPoint. It adds the remove.bg UX to the PowerPoint ribbon.

removebg.dll - this is the connector component which handles the image file exchange between your PC and the remove.bg service.

Follow these steps to uninstall:

1. In Windows Start, type “add” and then click Add or remove programs when it appears:  

2. In the search field, type remove and then click the elipsis next to the removebg app:  

3. Click Uninstall and follow the instructions.